Have Questions?
: Help Center
Have an issue or question? Reach out to our Customer Care center via phone or submit a help ticket. If you need to cancel or modify your membership but haven't made an app account yet, you can visit our membership center below.
Our Call Center is open Monday - Friday,
8:00 am to 5:00 pm CST.
Learn More
: Frequently Asked Questions
Almost! If you have any questions or concerns, please ask a Team Member, and we will be happy to help before you enter the wash tunnel.
It's important to note that we are ONLY responsible for car wash malfunctions or employee errors. For a full list of our safety requirements and vehicle restrictions, please visit our Safety page.
We always recommend removing trailer hitches.
If you decide to keep the trailer hitch on, please be aware that we will retract our wrap brushes to prevent our equipment from tangling on the trailer hitch. This means the rear of the vehicle will not get cleaned as well as the rest of the car; we recommend using our bug prep brush to scrub the rear of your vehicle before entering the wash.
Yes. However, the beds must be completely free of any kind of debris and/or loose objects. It’s for the safety of your truck and other vehicles. We kindly ask that you empty the bed area beforehand.
Unfortunately, we do not offer interior cleaning services; however, we provide complimentary self-service detailing amenities, such as vacuums and mat cleaners, with any wash. We also sell additional cleaning supplies in our vending room.
No, for many reasons. For starters, all our locations feature a downward slope leading up to the conveyor. This allows a clear view of the conveyor during your approach. In addition, our friendly staff is always present to guide on onto the belt in an easy, stress-free manner.
Please do not fear this process! Anyone who can drive a car can easily use our car wash.
Nope! Our extra wide belts have low guide rails that are lined with a special composite that is safe for all wheels.
We have found many troubling features to the flat-belt conveyors that do not live up to our quality standards:
Inadequate Wheel Cleaning
The wheels do not turn on a flat-belt conveyor, making it difficult for any car wash to properly clean tires and rims. The detergents and high-pressure wheels blasters cannot reach all angles of a stationary wheel. We pride ourselves on our wheel cleaning and will not sacrifice our quality.
Poor Tire Shine Quality
For the same reasons stated above, the flat-belt conveyors have trouble applying Tire Dressing. They attempt to apply the Tire Dressing at the end of the process as the vehicle is being pushed off the conveyor. This means applying the dressing while the vehicle is not properly aligned with the applicator, resulting in inconsistent application and less shine for your tires.
Poor Overall Wash Quality and Higher Damage
Vehicles often roll onto the belts at a slight angle and are not properly centered with the equipment. This decreases the effectiveness of the wash equipment and increases the likelihood of vehicle damage.
Flat-belt conveyors tend to cause pile ups at the end of the tunnel. As your vehicle exits the flat-belt it must transition from a stationary wheel to a rolling wheel. Customers that have the car in "park" or have the brake depressed will come to a sudden stop that could lead to a collision with other vehicles.
In addition, our extra-wide, low guide rail conveyor is proven to be safe on wheels and ensures a safer, more effective wash experience.
The maximum for our Car Washes is 13” tires. No double wheels allowed.
All our locations feature a downward slope leading into the tunnel. This allows a clear view of the conveyor during your approach. In addition, our friendly staff is always present to guide you onto the belt in an easy, stress-free manner.
Please do not fear this process! Anyone who can drive a car can easily use our car wash.
Almost! If you have any questions or concerns, please ask a Team Member, and we will be happy to help before you enter the wash tunnel.
It's important to note that we are ONLY responsible for car wash malfunctions or employee errors. For a full list of our safety requirements and vehicle restrictions, please visit our Safety page.
We always recommend removing trailer hitches.
If you decide to keep the trailer hitch on, please be aware that we will retract our wrap brushes to prevent our equipment from tangling on the trailer hitch. This means the rear of the vehicle will not get cleaned as well as the rest of the car; we recommend using our bug prep brush to scrub the rear of your vehicle before entering the wash.
Yes. However, the beds must be completely free of any kind of debris and/or loose objects. It’s for the safety of your truck and other vehicles. We kindly ask that you empty the bed area beforehand.
Unfortunately, we do not offer interior cleaning services; however, we provide complimentary self-service detailing amenities, such as vacuums and mat cleaners, with any wash. We also sell additional cleaning supplies in our vending room.
No, for many reasons. For starters, all our locations feature a downward slope leading up to the conveyor. This allows a clear view of the conveyor during your approach. In addition, our friendly staff is always present to guide on onto the belt in an easy, stress-free manner.
Please do not fear this process! Anyone who can drive a car can easily use our car wash.
Nope! Our extra wide belts have low guide rails that are lined with a special composite that is safe for all wheels.
We have found many troubling features to the flat-belt conveyors that do not live up to our quality standards:
Inadequate Wheel Cleaning
The wheels do not turn on a flat-belt conveyor, making it difficult for any car wash to properly clean tires and rims. The detergents and high-pressure wheels blasters cannot reach all angles of a stationary wheel. We pride ourselves on our wheel cleaning and will not sacrifice our quality.
Poor Tire Shine Quality
For the same reasons stated above, the flat-belt conveyors have trouble applying Tire Dressing. They attempt to apply the Tire Dressing at the end of the process as the vehicle is being pushed off the conveyor. This means applying the dressing while the vehicle is not properly aligned with the applicator, resulting in inconsistent application and less shine for your tires.
Poor Overall Wash Quality and Higher Damage
Vehicles often roll onto the belts at a slight angle and are not properly centered with the equipment. This decreases the effectiveness of the wash equipment and increases the likelihood of vehicle damage.
Flat-belt conveyors tend to cause pile ups at the end of the tunnel. As your vehicle exits the flat-belt it must transition from a stationary wheel to a rolling wheel. Customers that have the car in "park" or have the brake depressed will come to a sudden stop that could lead to a collision with other vehicles.
In addition, our extra-wide, low guide rail conveyor is proven to be safe on wheels and ensures a safer, more effective wash experience.
The maximum for our Car Washes is 13” tires. No double wheels allowed.
All our locations feature a downward slope leading into the tunnel. This allows a clear view of the conveyor during your approach. In addition, our friendly staff is always present to guide you onto the belt in an easy, stress-free manner.
Please do not fear this process! Anyone who can drive a car can easily use our car wash.
Of course!
To get started with a request for financial support, sponsorships, or car wash donations, fill out this form.
Just fill out this form and we'll be in touch.
Jet Brite supports numerous local and national causes, organizations, and events each year. While all requests are considered, we focus on the following areas of community involvement:
First Responders & Military Support
Environmental Sustainability
Education & Youth Development
Community Wellness & Health
We understand that each community is unique, and some needs may not fall within these categories. If you're curious about your event or organization, submit a request today. We'll connect you with one of our Team Members to discuss how we may be able to support your organization.
The earlier, the better! While we do our best to accommodate all donation requests, it must be submitted at least 30 days prior to your event for consideration.
You'll use the same form for both donation requests and sponsorship requests. You can find that form here.
Of course!
To get started with a request for financial support, sponsorships, or car wash donations, fill out this form.
Just fill out this form and we'll be in touch.
Jet Brite supports numerous local and national causes, organizations, and events each year. While all requests are considered, we focus on the following areas of community involvement:
First Responders & Military Support
Environmental Sustainability
Education & Youth Development
Community Wellness & Health
We understand that each community is unique, and some needs may not fall within these categories. If you're curious about your event or organization, submit a request today. We'll connect you with one of our Team Members to discuss how we may be able to support your organization.
The earlier, the better! While we do our best to accommodate all donation requests, it must be submitted at least 30 days prior to your event for consideration.
You'll use the same form for both donation requests and sponsorship requests. You can find that form here.
Any and all Jet Brite Car Wash locations are open to you, all across Chicagoland.
With a Jet Brite Fleet Account, your vehicles can stay clean, wherever your business takes you!
We accept Check, Credit Card or EFT.
Our Fleet customers enjoy daily car washes (up to once a day with the Pay Per Vehicle plan), unlimited self-serve vacuuming and detail amenities, and access to any Jet Brite Car Wash location, all at a discounted rate!
If your business runs with or around cars, it's likely you're a great fit! Some examples of common Fleet Account holders include:
Car Dealerships
Government Municipalities
Construction Companies
Car rental agencies
Funeral Homes
For more personalized recommendations, specific questions about your business's needs, or to request more information, please fill out our Fleet Inquiry Form.
Fleet Accounts are flexible both in the number of vehicles and the type of washes included in your plan. We'll customize a Fleet Account quote to best fit the needs of your business. Fill out the Fleet Inquiry Form to get the conversation started.
Any and all Jet Brite Car Wash locations are open to you, all across Chicagoland.
With a Jet Brite Fleet Account, your vehicles can stay clean, wherever your business takes you!
We accept Check, Credit Card or EFT.
Our Fleet customers enjoy daily car washes (up to once a day with the Pay Per Vehicle plan), unlimited self-serve vacuuming and detail amenities, and access to any Jet Brite Car Wash location, all at a discounted rate!
If your business runs with or around cars, it's likely you're a great fit! Some examples of common Fleet Account holders include:
Car Dealerships
Government Municipalities
Construction Companies
Car rental agencies
Funeral Homes
For more personalized recommendations, specific questions about your business's needs, or to request more information, please fill out our Fleet Inquiry Form.
Fleet Accounts are flexible both in the number of vehicles and the type of washes included in your plan. We'll customize a Fleet Account quote to best fit the needs of your business. Fill out the Fleet Inquiry Form to get the conversation started.
We assign fundraisers a location based on proximity, so you get to host your event at the Jet Brite within your community!
The selected location is based on your organization's address and the nearest Jet Brite location entered in the interest form.
Yes! Jet Brite Car Wash proudly supports community organizations through our fundraising programs. Simply submit a fundraiser request, and a Team Member will reach out to sort out all the details.
All Jet Brite Car Wash fundraisers consist of preselling our car washes digitally, which are redeemable at your community's assigned Jet Brite Car Wash location.
We'll issue you a unique, designated fundraiser page that all participants will use to presell washes specifically for your organization. 50% of the proceeds from Jet HD Glaze and Graphene Wax & Shine car washes sold during your event (purchased through your fundraiser's page) will be donated directly to your organization.
We strongly recommend using Stripe to receive payments when you partner with us for a fundraiser - learn more about that here. Raised funds may then be deposited into this Stripe account weekly during your fundraiser period.
For more details, check out this PDF breakdown of our fundraising platform, Welcomemat.
We partner with a variety of non-profit organizations, including schools, sports teams, faith-based organizations, first responders, military support groups, animal shelters, and community health initiatives.
We do not offer fundraisers for individuals, political activities, or for-profit organizations.
We encourage all organizations partnering with Jet Brite for a fundraiser to set up a Stripe account. All transactions through Stripe are secure and fast. If your organization does not have an existing account, contact your leadership team for your account information and set one up before completing the request form.
Alternatively, we can mail a physical printed check to the address associated with your organization. Please note that it can take up to 60 days to receive your check after the end of the fundraiser, and you will need to provide an up-to-date W9 for your organization.
Fundraisers are able to be held at any time of year! Submit your request, and our team will work with you to set the time frame that works best for your organization.
We recommend scheduling one at a time and evaluating its success before planning additional fundraisers.
We've found that the most successful fundraisers run for a period of two months, though we're happy to work with your organization to best serve your unique needs. Indicate your preferred timeframe in your request, and our team will work with you to finalize the details.
Absolutely! Digital flyers and promotional materials will be sent via email once your fundraiser is approved. Feel free to include them in email blasts, newsletters, or print them out!
If additional promotional items are needed, please discuss this with the Jet Brite Car Wash Team Member supporting your event.
You may cancel your fundraiser with at least 72 hours' notice before the first day of your scheduled selling period by notifying the Jet Brite Team Member supporting your event.
If using our recommended Direct Deposit through Stripe method, your proceeds will be sent to your Stripe account weekly. Please allow 4-6 weeks for processing.
If you elected to be mailed a paper check, please allow up to 60 days follow the end of your fundraiser before contacting a Jet Brite Team Member regarding payment.
Qualifying Jet HD Glaze and Graphene Wax & Shine wash sales supporting your fundraiser must be purchased online through your fundraiser's unique webpage. Meaning, your organization can sell car washes anytime, anywhere (within your selling period, of course)!
Following a wash sale through your fundraiser's page, the purchaser will be emailed a wash code to be redeemed at any time, exclusively at the Jet Brite Car Wash location that partnered with you.
Promote, promote, promote!
Make sure your community is aware of and EXCITED for your fundraiser!
Use social media, newsletters, email blasts, community boards... the more washes sold, the more funds your organization will receive.
Only Jet HD Glaze and Graphene Wax & Shine car washes purchased through your fundraiser page will count toward your proceeds. Purchased washes are sent directly to each buyer via email and include a redemption code to be used at your assigned Jet Brite Car Wash location.
While purchases of Jet HD Glaze and Graphene Wax & Shine washes can support your fundraiser, please note that gift card sales, Lava Bath & Blast, and Jet Blast washes do NOT count toward your proceeds.
Unfortunately, no. Fundraiser proceeds are based solely on Jet HD Glaze and Graphene Wax & Shine washes sold through your organization's fundraiser page during your selling period.
For additional questions, please fill out the Fundraiser Request Form.
We assign fundraisers a location based on proximity, so you get to host your event at the Jet Brite within your community!
The selected location is based on your organization's address and the nearest Jet Brite location entered in the interest form.
Yes! Jet Brite Car Wash proudly supports community organizations through our fundraising programs. Simply submit a fundraiser request, and a Team Member will reach out to sort out all the details.
All Jet Brite Car Wash fundraisers consist of preselling our car washes digitally, which are redeemable at your community's assigned Jet Brite Car Wash location.
We'll issue you a unique, designated fundraiser page that all participants will use to presell washes specifically for your organization. 50% of the proceeds from Jet HD Glaze and Graphene Wax & Shine car washes sold during your event (purchased through your fundraiser's page) will be donated directly to your organization.
We strongly recommend using Stripe to receive payments when you partner with us for a fundraiser - learn more about that here. Raised funds may then be deposited into this Stripe account weekly during your fundraiser period.
For more details, check out this PDF breakdown of our fundraising platform, Welcomemat.
We partner with a variety of non-profit organizations, including schools, sports teams, faith-based organizations, first responders, military support groups, animal shelters, and community health initiatives.
We do not offer fundraisers for individuals, political activities, or for-profit organizations.
We encourage all organizations partnering with Jet Brite for a fundraiser to set up a Stripe account. All transactions through Stripe are secure and fast. If your organization does not have an existing account, contact your leadership team for your account information and set one up before completing the request form.
Alternatively, we can mail a physical printed check to the address associated with your organization. Please note that it can take up to 60 days to receive your check after the end of the fundraiser, and you will need to provide an up-to-date W9 for your organization.
Fundraisers are able to be held at any time of year! Submit your request, and our team will work with you to set the time frame that works best for your organization.
We recommend scheduling one at a time and evaluating its success before planning additional fundraisers.
We've found that the most successful fundraisers run for a period of two months, though we're happy to work with your organization to best serve your unique needs. Indicate your preferred timeframe in your request, and our team will work with you to finalize the details.
Absolutely! Digital flyers and promotional materials will be sent via email once your fundraiser is approved. Feel free to include them in email blasts, newsletters, or print them out!
If additional promotional items are needed, please discuss this with the Jet Brite Car Wash Team Member supporting your event.
You may cancel your fundraiser with at least 72 hours' notice before the first day of your scheduled selling period by notifying the Jet Brite Team Member supporting your event.
If using our recommended Direct Deposit through Stripe method, your proceeds will be sent to your Stripe account weekly. Please allow 4-6 weeks for processing.
If you elected to be mailed a paper check, please allow up to 60 days follow the end of your fundraiser before contacting a Jet Brite Team Member regarding payment.
Qualifying Jet HD Glaze and Graphene Wax & Shine wash sales supporting your fundraiser must be purchased online through your fundraiser's unique webpage. Meaning, your organization can sell car washes anytime, anywhere (within your selling period, of course)!
Following a wash sale through your fundraiser's page, the purchaser will be emailed a wash code to be redeemed at any time, exclusively at the Jet Brite Car Wash location that partnered with you.
Promote, promote, promote!
Make sure your community is aware of and EXCITED for your fundraiser!
Use social media, newsletters, email blasts, community boards... the more washes sold, the more funds your organization will receive.
Only Jet HD Glaze and Graphene Wax & Shine car washes purchased through your fundraiser page will count toward your proceeds. Purchased washes are sent directly to each buyer via email and include a redemption code to be used at your assigned Jet Brite Car Wash location.
While purchases of Jet HD Glaze and Graphene Wax & Shine washes can support your fundraiser, please note that gift card sales, Lava Bath & Blast, and Jet Blast washes do NOT count toward your proceeds.
Unfortunately, no. Fundraiser proceeds are based solely on Jet HD Glaze and Graphene Wax & Shine washes sold through your organization's fundraiser page during your selling period.
For additional questions, please fill out the Fundraiser Request Form.
Absolutely! Take advantage of our app for on-the-go account management. You can also swing by your local Jet Brite and let a Team Member know you'd like to upgrade your membership.
Click here for full Terms and Conditions.
Just visit your local Jet Brite and let a Team Member know that you currently have a membership and need to update your vehicle information. We’ll take care of everything for you! You're also able to update your vehicle information in the app. If you're having trouble, just swing by your local Jet Brite. We're here to help!
Unfortunately, no-can-do. Each membership is tied to a specific vehicle by license plate to recognize the account, open the gate arm, and trigger the correct wash type in our tunnels.
We do offer multiple vehicle discounts in the Jet Brite app! No matter your membership tier, add up to five additional vehicles to your account for just $20 a month. Download our app for all the details.
As a reminder, dealer plates are prohibited from personal membership plans.
Yes, we have a competitively priced Commercial Membership option if the vehicle is used in for-hire services. Ask an attendant at any location or email jetpass@jetbritecarwash.com for more details.
Note: Members who enroll in personal, noncommercial membership plans but engage their vehicle in for-hire services (such as, but not limited to Uber, Lyft, Sidecar, Limos, Taxis, etc.) will either have their membership terminated, cancelled, or switched to a commercial membership at the manager’s discretion.
A JetPass™ is a monthly car wash plan that gives you unlimited monthly car washes (up to once a day) for a low monthly price. You pick the plan that’s right for you. For your convenience, your credit card will be charged every month on your anniversary date.
The more you wash, the more you save.
It’s easy to sign up online, in the app, or at the pay station at any Jet Brite location.
For online sign up follow these steps:
Register and confirm your email address.
Enter your vehicle’s plate and enter your billing information (credit card information).
Select the wash package that best suits you.
Look for an email confirmation of your sign up. Once you receive the sign-up confirmation, your membership is ready to use.
That's it!
If you need assistance, please email or call the JetPass™ hotline. Have your license plate number ready.
You can use a credit or debit card. The credit or debit card you used when you first signed up for your JetPass™ will be billed every 30 days from your anniversary date (the day you originally signed up) until you cancel.
We made having a JetPass™ membership extra convenient -- you don't need anything extra. Your license plate IS your JetPass™.
We use License Plate Recognition software to identify you as a JetPass™ member. The gate will automatically raise once your plate has been recognized, and you’ll be on your way to a great wash.
At Jet Brite, we want your wash to be as fast, easy, and convenient as possible. With LPR no one needs to enter your vehicle to affix any kind of sticker to your windshield. Plus, it's super reliable!
You can wash up to once a day, every day of the week, for as long as your JetPass™ is active.
The more you wash, the more you save!
Absolutely. Your JetPass™ is valid at all Jet Brite locations during regular business hours.
See if you can jet to all 12 locations!
Your JetPass™ can only be used on one vehicle. Each vehicle needs to have its own JetPass™.
Absolutely! Take advantage of our app for on-the-go account management. You can also swing by your local Jet Brite and let a Team Member know you'd like to upgrade your membership.
Click here for full Terms and Conditions.
Just visit your local Jet Brite and let a Team Member know that you currently have a membership and need to update your vehicle information. We’ll take care of everything for you! You're also able to update your vehicle information in the app. If you're having trouble, just swing by your local Jet Brite. We're here to help!
Unfortunately, no-can-do. Each membership is tied to a specific vehicle by license plate to recognize the account, open the gate arm, and trigger the correct wash type in our tunnels.
We do offer multiple vehicle discounts in the Jet Brite app! No matter your membership tier, add up to five additional vehicles to your account for just $20 a month. Download our app for all the details.
As a reminder, dealer plates are prohibited from personal membership plans.
Yes, we have a competitively priced Commercial Membership option if the vehicle is used in for-hire services. Ask an attendant at any location or email jetpass@jetbritecarwash.com for more details.
Note: Members who enroll in personal, noncommercial membership plans but engage their vehicle in for-hire services (such as, but not limited to Uber, Lyft, Sidecar, Limos, Taxis, etc.) will either have their membership terminated, cancelled, or switched to a commercial membership at the manager’s discretion.
A JetPass™ is a monthly car wash plan that gives you unlimited monthly car washes (up to once a day) for a low monthly price. You pick the plan that’s right for you. For your convenience, your credit card will be charged every month on your anniversary date.
The more you wash, the more you save.
It’s easy to sign up online, in the app, or at the pay station at any Jet Brite location.
For online sign up follow these steps:
Register and confirm your email address.
Enter your vehicle’s plate and enter your billing information (credit card information).
Select the wash package that best suits you.
Look for an email confirmation of your sign up. Once you receive the sign-up confirmation, your membership is ready to use.
That's it!
If you need assistance, please email or call the JetPass™ hotline. Have your license plate number ready.
You can use a credit or debit card. The credit or debit card you used when you first signed up for your JetPass™ will be billed every 30 days from your anniversary date (the day you originally signed up) until you cancel.
We made having a JetPass™ membership extra convenient -- you don't need anything extra. Your license plate IS your JetPass™.
We use License Plate Recognition software to identify you as a JetPass™ member. The gate will automatically raise once your plate has been recognized, and you’ll be on your way to a great wash.
At Jet Brite, we want your wash to be as fast, easy, and convenient as possible. With LPR no one needs to enter your vehicle to affix any kind of sticker to your windshield. Plus, it's super reliable!
You can wash up to once a day, every day of the week, for as long as your JetPass™ is active.
The more you wash, the more you save!
Absolutely. Your JetPass™ is valid at all Jet Brite locations during regular business hours.
See if you can jet to all 12 locations!
Your JetPass™ can only be used on one vehicle. Each vehicle needs to have its own JetPass™.
The Jet Brite app is available for all smartphones and tablets!
Download for iOS here.
Download for Android here.
Not at all. Anyone can download the app and earn points for every dollar spent in it. Take advantage of app-exclusive deals, manage your membership, and even play a spin-to-win game for the chance to win wash discounts daily—all in the Jet Brite app.
You'll even earn a free wash just for downloading it!
Open the Jet Brite app and click "More" (the three dots in the bottom-right corner). Click on "User Settings" and from there, you can select "Manage Membership" to adjust your current membership plan, or "Manage Payment Methods" to add or change payment info.
On the very bottom of the screen while in the app, click on the "Garage" button (indicated by an icon of a car with another behind it). From there you can add and switch between vehicles.
You'll earn points whenever you make a purchase in the app. It's that simple! 1 point = 1 dollar spent in the app. Keep an eye out for Double Points Days—on those days, you'll earn double the points for every in-app purchase.
You can also earn points in our Spin to Win game. Once a day, go to the "Games" tab and open the Spin It! prize wheel. Then click to spin! You have a chance to win bonus points and $5 bill credits that will immediately go to your account.
The “Rewards” tab (indicated by a star icon) will be your home base for all things points-related. From this tab you can see how many points you have, review your points history and when points will expire, and redeem those points.
To use points, select “Redeem” next to the wash you want to exchange your points for. That wash will be loaded into your account immediately! When you’re ready to use it, visit any Jet Brite location, pull up the “Washes” tab (indicated by a car icon surrounded by suds), and select the wash you’ve redeemed.
Please note that once you redeem points for a wash, you have six months to use that wash at any Jet Brite location.
If you have a JetPass™ membership, you can also exchange points for in-app account credits that you can use to pay for your membership.
Open the Jet Brite app and click "More" (the three dots in the bottom-right corner). Click on "User Settings" and from there, you should see your name at the top. Click that to change your first name, last name, and phone number.
There's so much you can do in the Jet Brite app! Here are some examples:
Easily locate your nearest Jet Brite
Earn & redeem points, good for any of our washes
Spin our prize wheel for the chance to win points, discounts, and more every day!
Take advantage of our app-exclusive referral program
Conveniently switch between vehicles
Manage your membership
Customize a wash to your preferences
Enjoy app-exclusive discounts and pre-paid wash bundles
Send gift cards to a friend's account
...and so much more.
The Jet Brite app is available for all smartphones and tablets!
Download for iOS here.
Download for Android here.
Not at all. Anyone can download the app and earn points for every dollar spent in it. Take advantage of app-exclusive deals, manage your membership, and even play a spin-to-win game for the chance to win wash discounts daily—all in the Jet Brite app.
You'll even earn a free wash just for downloading it!
Open the Jet Brite app and click "More" (the three dots in the bottom-right corner). Click on "User Settings" and from there, you can select "Manage Membership" to adjust your current membership plan, or "Manage Payment Methods" to add or change payment info.
On the very bottom of the screen while in the app, click on the "Garage" button (indicated by an icon of a car with another behind it). From there you can add and switch between vehicles.
You'll earn points whenever you make a purchase in the app. It's that simple! 1 point = 1 dollar spent in the app. Keep an eye out for Double Points Days—on those days, you'll earn double the points for every in-app purchase.
You can also earn points in our Spin to Win game. Once a day, go to the "Games" tab and open the Spin It! prize wheel. Then click to spin! You have a chance to win bonus points and $5 bill credits that will immediately go to your account.
The “Rewards” tab (indicated by a star icon) will be your home base for all things points-related. From this tab you can see how many points you have, review your points history and when points will expire, and redeem those points.
To use points, select “Redeem” next to the wash you want to exchange your points for. That wash will be loaded into your account immediately! When you’re ready to use it, visit any Jet Brite location, pull up the “Washes” tab (indicated by a car icon surrounded by suds), and select the wash you’ve redeemed.
Please note that once you redeem points for a wash, you have six months to use that wash at any Jet Brite location.
If you have a JetPass™ membership, you can also exchange points for in-app account credits that you can use to pay for your membership.
Open the Jet Brite app and click "More" (the three dots in the bottom-right corner). Click on "User Settings" and from there, you should see your name at the top. Click that to change your first name, last name, and phone number.
There's so much you can do in the Jet Brite app! Here are some examples:
Easily locate your nearest Jet Brite
Earn & redeem points, good for any of our washes
Spin our prize wheel for the chance to win points, discounts, and more every day!
Take advantage of our app-exclusive referral program
Conveniently switch between vehicles
Manage your membership
Customize a wash to your preferences
Enjoy app-exclusive discounts and pre-paid wash bundles
Send gift cards to a friend's account
...and so much more.